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EMS Engineer

Washington, DC
We are looking to fill a position of Principal Engineer in a role of application supporting engineering on the SETS II contract at DHS HQ St. Elizabeths campus. The successful candidate will work with a team of professional engineers supporting operations at the USCG HQ facility and DHS HQ in telecommunications, systems monitoring, issue resolution, installation and upgrading of advanced information systems. 
The following are essential for success:

Proven IT experience of 5+ years with bachelor's degree or 8+ years with certifications and experience in several of the following areas:
  • Proven experience with ServiceNow operational capabilities
    • Incident management
    • Ability to create required reports.
    • Knowledge of several key SNOW modules: Assets, CMDB, KM
  • Experience working with data models distilling information into categories for use in data systems.
  • Experience with Web Services and REST architecture.
  • Scripting skills in one or more of the following: MRL, PERL, JSON, Python, Groovy, JavaScript, etc.
  • Systems monitoring with SNMP, BMC Software, log analytics, WMI, WinRM and scripting languages.
  • Event management and processing through email, SNMP, and agent-based sources on multiple monitoring platforms.
  • Programming skills in production environments using change revision software such as GitLab/GitHub to maintain version controls.
  • Web Server administration
    • Configuration and administration of Apache on Windows and Linux
    • Configuration and administration of Microsoft IIS
  • Proven knowledge of Windows and Linux server administration in an enterprise environment
    • Proven knowledge on upgrade and patching processes best practices
    • Proven troubleshooting skills
  • Proven ability to create and/or customize dashboards across several platforms such as:
    • BMC
    • DX Spectrum
    • Splunk/Splunk Enterprise
  • Security certificate PKI Certificate management
  • ITIL v3
  • Understanding of security controls used in the Federal government.
Desired Skills:
  • Bachelor's degree in a STEM area of study.
  • ITIL v4 and ITSM methodologies.


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